Frequently Asked Questions

Get answers to our most frequently asked questions about ordering, shipping and more.

General Info

Yes! We’re located in Calgary, Alberta in Marlborough Mall.
You can purchase the product you have been eyeing online. You can also purchase online and pick up your order instore to get a glimpse of our team in action behind the scenes.

The inventory available in store is the same as the one online. Therefore, when a product is out of stock online, it is also unavailable in store.

Our products are offered in limited quantities and we cannot guarantee that a certain style will be restocked once it is no longer available. As an alternative email us with the specifics at info@anthonyjewellers.com or come instore and we can look into special ordering that particular item.

Anthony Jewellers reserves the right to modify its website, terms and conditions of sale and prices at any time, without notice.

Shipping Info

Orders are generally processed and shipped within 2 to 4 business days. Delivery times are dependent on the where you live and what shipping option you choose:

Within AlbertaStandard3-5 Business Days
Within CanadaExpedited5-7 Business Days
Within CanadaStandard7-10 Business Days

 

Anthony Jewellers is not responsible for delays that might be caused by the carrier. Once the parcels leave our warehouse, they become the carrier’s responsibility.

Please make sure to enter your shipping information correctly at checkout.

Please note that Canada Post or other carriers do not deliver during weekends. Orders are delivered only on business days.

Delivery and handling are non-refundable.

We currently only deliver within Canada.

Yes, you can! At checkout, select the option PICK UP as delivery method. Once you have completed your purchase, your purchase is generally ready to be picked up within 1-2 business days.

Customers are responsible for entering the correct shipping address and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. Anthony Jewellers is not responsible for, nor able to refund or replace orders shipped to the incorrect address.

Payment

We have the following payment methods: Visa, Mastercard, Etransfer or Afterpay.

Yes, the data is transmitted encrypted by SSL.

Returns & Exchanges

Have more questions? Contact us today!