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Privacy Policy

This Privacy Policy describes how anthonyjewellers.com collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. We are committed to protecting your privacy in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, Alberta’s Personal Information Protection Act (PIPA).

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify you as an individual (including the information below) as “Personal Information.”
We only collect what is necessary to provide our products and services effectively and securely.

Device Information

Examples of Personal Information collected:
browser type and version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site.

Purpose of collection:
to ensure the Site displays correctly for you, to improve functionality and performance, and to analyze website traffic and usage patterns.

How we collect it:
automatically through cookies, log files, and analytics tools when you browse our Site.

Cookie use:
We use cookies to personalize your browsing experience, analyze website performance, and monitor traffic.
You can disable cookies in your browser settings, but some features of the Site may not function as intended.

Order Information

Examples of Personal Information collected: your name, billing and shipping addresses, email address, phone number, and payment details (processed securely via our payment gateway).

Purpose of collection: to provide products or services to you, process payments, arrange for shipping, issue invoices and confirmations, communicate regarding your order, screen for fraud, and—if you’ve consented—share updates about new products or promotions.

Source of collection: collected directly from you at checkout or when you contact us to place an order.

Disclosure for a business purpose: We share limited information with secure third-party service providers such as:

  • Payment processors (e.g., Stripe, Afterpay)

  • Shipping carriers (e.g., Canada Post, FedEx)

  • Web hosting and analytics partners that help maintain and optimize our website.

We may also disclose information if required by law, subpoena, or government request.

Customer Support Information

Examples of Personal Information collected: your name, contact details, and the content of any messages or correspondence you send us.

Purpose of collection: to provide assistance, answer questions, and resolve concerns in a timely manner.

Source of collection: collected directly from you when you reach out to us by email, phone, or our contact form.

Using Personal Information

We use your Personal Information to provide our services, which include:

  • fulfilling orders and processing payments;

  • arranging shipping and delivery;

  • communicating with you about your purchases;

  • improving our website and services; and

  • complying with legal obligations.

If you’ve opted in, we may also use your information to send promotional updates or special offers. You can withdraw this consent at any time.

Retention

When you place an order through the Site, we retain your Personal Information for as long as necessary to fulfill your order and for recordkeeping, legal, or tax purposes. Payment data is processed securely through PCI-compliant gateways; we do not store your full credit card number or CVV on our servers. You may request that we delete your information when it is no longer required by law or business necessity.

Your Rights

Under PIPEDA and PIPA, you have the right to:

  • request access to the Personal Information we hold about you;

  • request corrections to inaccuracies;

  • withdraw consent to marketing communications at any time; and

  • request deletion of your data where permitted by law.

To exercise these rights, please contact us using the details below.

Disclosure

We may share your Personal Information when required to comply with applicable laws and regulations, to respond to lawful requests for information, or to protect our rights and property.

Security

We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, disclosure, or misuse. While no system can guarantee complete security, we continually review and update our practices to protect your data.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most recent version will always be posted on this page with the updated date listed below. Your continued use of the Site after any changes are posted indicates your acceptance of those changes.

Contact

If you have questions, requests, or complaints about our privacy practices, please contact us at:

Anthony Jewellers Calgary
3800 Memorial Drive NE, Suite 10
Calgary, Alberta T2A 2K2

info@anthonyjewellers.com